Jurnal Dosen
Measuring Tourist Satisfaction by Accessibility: The Case of Taman Wisata Alam Gunung Pancar Destination
The tourism sector is a leading sector in several
developed countries. This is because people's need for
travel has become a primary need. However, the COVID19 pandemic that occurred in early 2020 had a major
impact on the global economy. This has an impact on the
number of tourist visits globally, which has decreased by
73% in 2020. The pattern of tourist travel after the
COVID-19 pandemic has also changed where travel is
more directed towards alternative tourism such as nature
tourism. The development of tourist destinations can be
done in terms of attractions, amenities, and accessibility.
However, accessibility is often forgotten in the
development of a destination, even though accessibility is
one of the factors of tourist satisfaction. Accessibility to
tourist destinations Gunung Pancar natural tourism park
is still constrained by the distance and time that must be
traveled from the city of Bogor. In addition, road
directions to tourist destinations are still limited. Based on
the above background, the purpose of this study is to
measure tourist satisfaction through accessibility to
tourist destinations of Mount Pancar Natural Tourism
Park in Bogor Regency.
The research method used is a quantitative approach
with a simple regression analysis tool. Respondents used
in this study were tourists who had visited the Mount
Pancar natural tourism park. The results show that
accessibility can be used to measure tourist satisfaction
because it is proven that accessibility has a positive and
significant effect on tourist satisfaction. Future research
that can be done is to analyze aspects of the development
of tourist destinations which consist of attractions,
amenities, and accessibility, which aspects have the most
influence on tourist satisfaction in Gunung Pancar
Natural Tourism Park, so that managers can focus on
aspects that are still not good based on tourist perspective
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