Gaya APA
HOW TO WIN CUSTOMER THROUGH CUSTOMER SERVICE WITH HEART. (2016).
Yogyakarta:
Santhet : Jurnal sejarah, Pendidikan, dan Humaniora.
Gaya MLA
HOW TO WIN CUSTOMER THROUGH CUSTOMER SERVICE WITH HEART.
Ed.1.
Yogyakarta:
Santhet : Jurnal sejarah, Pendidikan, dan Humaniora,
2016.
Text.